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Emirates Lisbon Office in Portugal

  •    Av. da República 32 5ºD, 1050-193 Lisboa, Portugal
  •    +351 21 366 5533
  •    Mon – Fri, 08:30 to 16:30 Sat, 08:30 to 12:00 Sun & Public Holidays, Closed
  •    https://www.emirates.com/us/english/
  •    security@emirates.com

The Emirates Lisbon Office serves as a channel of communication between the airline and the passengers. If you need to book a flight with the airline that will depart via Lisbon, you are advised to get in touch with well-qualified professionals engaged at the office. 
Since plenty of factors are involved in planning a flight, you can seek assistance from the professionals to book a flight, cancel a flight, reschedule it, add extra baggage, access relevant lounges, find information on different services offered by Emirates, and so on. The team also helps you understand various offers declared by the airline that may also include corporate schemes for business travelers.

Address of Emirates, Portugal

Av. da República 32 5ºD, 1050-193 Lisbon, Portugal

Emirates Lisbon Office Contact Details

Email: security@emirates.com

Office Phone Number: +351 21 366 5533

Office Working Hours: Mon – Fri, 08:30 to 16:30 Sat, 08:30 to 12:00 Sun & Public Holidays, Closed

Map :

Emirate Lisbon Airport Office Information

Humberto Delgado International Airport, Alameda das Comunidades Portuguesas, 1700-111 Lisboa, Portugal

Airport Phone Number: +351 21 841 3500

Email: security@emirates.com

Working Hours: Every day – 24hrs

Emirate Head Office Address & Contact Details

Emirates Group Headquarters
PO Box 686, Dubai
United Arab Emirates

Official Website: https://www.emirates.com/us/english/

Head Office Phone Number: +971 600 555 555

Fax Number: 971 429 507 58

Email ID: media.relations@emirates.com

Get all the Emirates Offices information around the globe. 

Services Provided by Emirates Lisbon Office in Portugal

Read through the services described below in detail.

Flight Ticket Booking

You may need to book a flight for your official purpose or you may be heading on a vacation with your dear ones. Discuss your requirements with friendly professionals at the Emirates Lisbon Office, and they will guide you about finding the right flight as per your preferences. They may check the relevant schedules, and you can choose the one that suits you the most. You may also enquire about other aspects like flight distance, layover schedule, mode of payment, redeeming a voucher, earning miles, and so on. 

Flight Cancellation 

If there is an urgent need to cancel your reserved flight, you can get in touch with experts at the Emirates Lisbon Office. They cancel the flight and help you with the next course of action that goes well with your requirements. You may also inquire about posting a refund request if it is applicable.

Manage Booking

You are recommended to seek professional advice in case you need to edit your booking or add certain services to it. The Lisbon office team provides you consultation on performing this action as per the airline’s policy, since there may be a time limit till when you are allowed to do this before the departure of your flight. Thus, you may choose to purchase or add extra baggage, add more seats to your booking, upgrade the cabin class, add services for special assistance during your flight, add a pet to your reservation, and so on. You can enquire about the applicable charges for the services you wish to avail. 

Baggage Policy

Please bear in mind the size and weight restrictions defined by Emirates for taking hand luggage and check baggage on its flights. You can obtain information from the travel representatives engaged at the office in Lisbon. They provide you with relevant advice on purchasing extra baggage if you believe you need to carry bags more than the weight limit defined already by the airline. Apart from this, you must take note of the items that are not allowed to be taken in both bags, otherwise, they will be confiscated at the check-in counter or the security checkpoint. 

Check-in Related Queries

You might be concerned about the check procedure or the relevant process as defined by Emirates. You can obtain all the necessary information from the team engaged at the office so that you don’t face any issues or complications at the last minute at the airport. Also make sure to carry all the necessary documents, ID proof, and certificates. Make sure you take your carry-on and checked luggage as per the policy defined by the airline, otherwise, you may face hassle at the check-in counter. Once you clear all the formalities, you are provided with the boarding pass to easily proceed ahead towards your departure gate.

Travel with Pet or Service Animal

Should you need any assistance regarding taking a pet along on an Emirates flight, make sure to contact the representatives at the Lisbon office to confirm the airline’s related policy. You need to abide by the instructions related to the types of pets allowed on its flights, types of pet carriers allowed, the ideal location of the carrier on the flight, and so on. Even if you need to take a service animal along with you so as to stay relaxed in case of a disability, you need to comply with certain regulations set by the airline. 

Travel with Infant

If you’re travelling with your infant or a small child, you can avail special services offered by Emirates. Seek guidance from the travel team engaged at the Lisbon office on how to post a request for this service. Once you notify the airline, the crew takes care of all your requirements at the airport and on the flight so that you don’t face any complexities.

Special Assistance Services

Emirates aims to enable a comfortable journey for all types of travellers. If you have a certain disability or someone with a disability needs to travel with you, you may request special assistance services provided by the airline. The Lisbon office team assists you in the procedure. You may need to submit required documents or certificates. Once the airline is notified about the same, the crew will provide you with the related medical equipment, or wheelchair on the airport, and whatever relevant you need on the flight.

Special Meals by Emirates Lisbon Office

If you need to have special meals on a Emirates flight, you can enquire from the team at the Lisbon office about exploring the menu. The team guides you for the same and you can pre order the meals. There might also be certain diabetic or vegan options that are suitable as per your health. You may go ahead with advance booking of the same as per the consultation provided by the office team.

Lounge Access

If you are the one looking for all the more elevated flying experience, accessing a lounge at the airport must be on your list. However, you need to be aware of the lounge access policy and the eligibility criteria to use its amenities. Thus, the team engaged at the Emirates Lisbon Office makes you familiar with all the necessary details. You may also enquire about whether the access will come complimentary along with your flight ticket booking or you need to pay charges. If you need to bring a guest to the lounge, you need to follow the guest policy.

Visa Application Services

The travel specialists posted at the Emirates Lisbon Office assist you diligently in applying for a visa. You need to abide by the related application process, which may include submitting forms and showing your proofs, certificates etc. 

Book Car Rental 

Save yourself from the end-moment difficulty of finding a vehicle outside the airport, as Emirates offers car rental services. Thus, you may seek guidance from the team at the Lisbon office to explore vehicle options and the relevant charges. The team also familiarizes you with documents or other requirements for the same. So, book a car in advance, find it available right after you come out of your destination airport, and head on to your defined location without any delay. The travel team posted at the Lisbon office of Emirates also duly addresses any other issues that may not pertain to the services explained above.

Related FAQ’s:

You are suggested to take a look at some of the major queries related to the Emirates Lisbon Office, covered below.

Can I avail assistance for baggage related issues at the office?

Yes, you are advised to get in touch with travel representatives at the Lisbon office of Emirates for support in case of baggage related issues.

Does the Emirates Lisbon Office offer flight booking and cancellation services?

Yes, you can visit the office to seek personalised assistance from the travel representatives. You can put forth your concerns and preferences so that they can find the best flight whether you need to travel for vacation or with your corporate colleagues.

Can I avail check-in related assistance from the team at the Lisbon office?

Surely! The team guides you with following the related check-in procedure and keeping all the documents, ID proof, and other certificates ready.

Can I reserve an Emirates flight for an unaccompanied minor child?

Yes, the airline allows flight bookings for minors or children flying alone. You can avail this service while consulting with the team at the Lisbon office. 

Can I upgrade my cabin class on a flight reserved with Emirates?

Definitely! The travel specialists at the Lisbon office help you choose or upgrade your cabin class as per the terms and conditions set by the airline.

How many checked bags are allowed on Emirates flights?

The airline allows you to check 2 to 4 bags on its flights. However, you must confirm from the team at the Lisbon office as it might vary in case of certain flights.

How can I book a car rental? 

Share your requirements with the office team, and they will help you book a vehicle in advance.

Can I travel with a pet on an Emirates flight?

Yes! The airline allows you to travel with a pet on your flight but as per certain guidelines. Seek all details from the team engaged at the Lisbon office.

How to access an airport lounge if I travel with Emirates?

Emirates may provide you with complimentary lounge access as per defined criterion. Speak to the Lisbon office team to find out your eligibility and the related charges.

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