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Garuda Indonesia Mataram Office in Indonesia

  •    Mataram Jl. Majapahit No. 2, Ampenan, Lombok
  •    (62-370) 642303
  •    Every day - 24hrs
  •    https://www.garuda-indonesia.com/sg/en/index
  •    customer@garuda-indonesia.com

The Garuda Indonesia Mataram office is committed to providing top-quality services whether you are a frequent flyer or a first-time traveler. The team of experts is dedicated to offering expert advice and assistance to ensure the success of your journey. You can avail flight booking services and also seek advice for cancellations and refunds. The team also guides you in adding seats to your already reserved flight, changing the cabin class, managing extra baggage, and many other aspects.

Garuda Indonesia Mataram Office Address

Mataram Jl. Majapahit No. 2, Ampenan, Lombok

Official website of Garuda Indonesia Airlineshttps://www.garuda-indonesia.com/

Online Check-in with Garuda Indonesia Airlines: https://www.garuda-indonesia.com/sg/en/garuda-indonesia-experience/on-ground/check-in/index

Garuda Indonesia Airlines Flight Status: https://www.garuda-indonesia.com/th/en/web-service-form/flight_departure_info?airportCode=DPS

All the Details of Garuda Indonesia Offices globally.

Garuda Indonesia Head Office Address and Contact Info:

Address: Management Building, Garuda City
Soekarno-Hatta International Airport
Tangerang 15111, Indonesia
PO BOX 1004 TNG BUSH
Phone Number: +62 21 2351 9999

Garuda Indonesia Mataram Airport Address

Lombok International Airport,
Jl. Bypass Bandara Int. Lombok, Tanak Awu, Kec. Pujut, Kabupaten Lombok Tengah, Nusa Tenggara Bar., Indonesia

Airport Contact Number : +62 370 6157000

Map:

Garuda Indonesia Mataram Phone Numbers/Reservation Contact Number

Phone Number: (62-370) 642303
Email: customer@garuda-indonesia.com
Working hours: Every Day – 24 HRS

Garuda Indonesia Baggage Allowance

View Airlines HandCabin baggageExcess baggage charges
Checked baggageOverweight baggage chargesOversize baggage charges

Plane / Aircraft Types Offered by Garuda Indonesia

Total fleet: 59

  • ATR 42
  • ATR 72
  • Airbus A300B4
  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Boeing 757-200
  • Douglas DC-8-60
  • Embraer ERJ-170
  • McDonnell Douglas DC-9-10
  • McDonnell Douglas DC-9-40
  • McDonnell Douglas DC-9-50

Customer Care at Garuda Indonesia Mataram Airport Office in Indonesia handles the following inquiries.

In-Flight EntertainmentAirport WifiAirport Facilities
Visa on ArrivalFlight WifiValet Parking
Airport LoungesFlight/Visa InfoMissing Luggage
Economy ClassDelayed FlightsMiles
Business ClassIn-Flight MealsImmigration Services
Visa ServicesBaggage Allowance, Online Check-inAirport Lounges
Meet and GreetDuty-Free AllowanceAirport Transfers
Ok to BoardFlight Ticket CancellationFlight Ticket Booking

Plan a great travel journey by connecting with experts at the Garuda Indonesia Mataram office. Don’t forget to share your concerns so as to let the team serve you with tailor-made services.

Related FAQ’s:

Go through the answers provided to some of the most asked Questions about the Garuda Indonesia Mataram Office.

Does Garuda Indonesia offer a one-way ticket booking facility?

Yes, you can book a one-way ticket if you are not interested in a return trip.

What travel documents do I need to present at the check-in counter?

Make sure to carry your valid ID proof issued by the government, related documents, and certificates. Nevertheless, you need to be extra careful in case of an international flight.

Can I travel with an electronic ticket?

Yes, you can travel with an electronic ticket sent by email. However, you must confirm the same with the office team.

Can I take my pet on a Garuda Indonesia flight?

Garuda Indonesia allows passengers to travel with pets on its flights. However, you must be aware of the restrictions and guidelines associated with the same. So, the office experts can guide you better.

How to register a complaint for my lost or damaged baggage?

You need to contact the Garuda Indonesia representatives at the airport, if you are not able to find your baggage or it is found in damaged condition. They share the step-by-step procedure with you to register a complaint or file claim.

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