China Airlines Sydney Office in Australia

The China Airlines Sydney Office is operated by a group of dedicated professionals who have been in the travel industry for many years. They offer personalized assistance to customers having concerns related to flight bookings, cancellations, availing special services, travel with pets, carrying medical equipment on a flight, and more. 

You can contact the team for all the major services offered by China Airlines. Speak to them regarding the regulations or guidelines issued by the airline and also by aviation authorities. This is much necessary in case of an international flight. The friendly office team aims to make your journey a pleasurable one whether you need to fly for official reasons or it’s a much-awaited holiday.

China Airlines Sydney Office Address

Centre Terrace Building, Sydney International Airport, 1/10 Arrival Ct, Mascot NSW 2020, Australia

China Airlines Sydney Airport Address & Contact Info.

Sydney International Airport,
Sydney NSW 2020, Australia

Airport Contact Number: +61 2 9667 9111

Official website: https://www.china-airlines.com/

Online Check-in: https://calec.china-airlines.com/echeckin_tn/eCheckin_home.aspx?country=hk&locale=en

Note: Online Check-in is available between 24 hours and 1 hour 30 minutes prior to the flight departure.

Flight Status, Check Here: https://www.china-airlines.com/hk/en/fly/flight-status/index

China Airlines Sydney Office Phone Numbers/Reservation Contact Number

Tel :61-2-8339-9188

Map

Working hours:
Monday- Friday : 9 am–5 pm

Saturday- Sunday: closed

China Airlines Baggage Services Information

Baggage Services Phone Numbers:- 1 (800) 227-5118

Inquiries For baggage: https://www.china-airlines.com/us/en/fly/prepare-for-the-fly/baggage/baggage-rules

Baggage lost and found: https://www.china-airlines.com/us/en/fly/prepare-for-the-fly/baggage/lost-damages-baggage

China Airlines Baggage Allowance

View Delta Airlines Hand	Cabin baggage	Excess baggage charges
Checked baggage	Overweight baggage charges	Oversize baggage charges

China Airlines offers a diverse range of plane and aircraft types.

Total fleet: 87

Airbus A300

• Airbus A300-600
• Airbus A300B4

Airbus A320

• Airbus A320-200

Airbus A330

• Airbus A330-300

Airbus A340

• Airbus A340-300

Airbus A350XWB

• Airbus A350-900

Boeing 737

• Boeing 737-200
• Boeing 737-400
• Boeing 737-800

Boeing 747

• Boeing 747-100
• Boeing 747-200
• Boeing 747-400
• Boeing 747SP

Boeing 767

• Boeing 767-200

Boeing 777

• Boeing 777-300

British Aerospace BAe 146/Avro RJ

• British Aerospace 146-200
• British Aerospace 146-300

McDonnell Douglas MD-11

• McDonnell Douglas MD-11

Get more details of China Airlines Offices around the world.

The China Airlines Sydney Office’s Customer Support panel handles the following inquiries.

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

Services Provided by China Airlines Sydney Office 

Take a look at some of the crucial services provided by the office in Australia. 

Flight Reservation

Contact the representatives at the Sydney office if you wish to reserve a China Airlines flight. Clear all your doubts related to the cabin class, specific services, charges, mode of payment, and so on. You can ask the team to check all the available schedules and choose the one that aligns with your preferences. If it is a group booking or a corporate booking, you may ask about the ongoing schemes or promotions and avail discounts. 

Manage Reservation

Travel specialists at the China Airlines Sydney office provide you with advice on editing or modifying your flight booking. You may feel the need to purchase extra baggage, upgrade seats, choose a different cabin class, adding a pet, mention requests for special services etc. Get in touch with the team for all the relevant support. 

Canceling Flight and Requesting Refund

You are recommended to visit the Sydney  office and speak to a representative if you wish to cancel your flight reservation. They inform you about the required procedure and cancel the reservation on your behalf. You may get another flight booked with China Airlines, if required. If your canceled flight qualifies for a refund, you can ask for assistance in submitting a request for the same.

Baggage Allowance

Baggage is an important part of your flight, as you need to maintain size and weight limits for both carry-ons and checked bags. Thus, the Sydney office team informs you about the policy set by China Airlines and also what items are not allowed to be taken in your bags. If you feel you need to carry more baggage, you can buy additional baggage at the time of flight booking and pay the applicable charges. Once you are aware of all the details, this ensures that everything goes well when you mark your check in at the airport. Otherwise, baggage exceeding the set limits can lead to issues at the time of your check in. 

Lost or Damaged Baggage

You are advised to contact the team at the China Airlines Sydney office and get details about registering complaints in case of lost or damaged baggage. The team guides you about the necessary course of action to be taken if you find your baggage in a distorted state or it is lost when you arrive at the destination airport. Getting all the necessary information in advance will help you later. Else if you are already having such a problem, you may contact the team right away to get your baggage back or get the claim. 

Request for Special Assistance Services

Many passengers with disabilities travel with China Airlines comfortably. This is all because of the contemporary services provided by the airline for such passengers. If you also need a wheelchair or any kind of medical equipment at the airport or on the flight, you need to inform the airline in advance. The friendly executives at the Sydney office provide you with all the necessary information when you approach them for flight booking services. This helps the airline to make all their arrangements ready for at the time of your flight. 

Travel with Pet 

Are you fond of pets and need to take them on your flight too? If yes, you need not worry. All you need to do is to stay informed about the pet policy defined by China Airlines. Get in touch with the team at the Sydney office for all the relevant details. They inform you whether you need to add a pet to your reservation or the related procedure to inform the airline to travel with a pet on your flight. Make sure to follow all the regulations and you will be able to travel with your pet smoothly. 

China Airlines Lounge Access

China Airlines offers world class lounges to enable a pleasurable travel experience for its passengers. Travel representatives at the Sydney office share all the details with you about accessing a China Airlines lounge located at the airport you need to fly from. You can also ask about the guest policy of the related lounge and other amenities, especially if you need to perform your official task, have a meeting with colleagues, or use a laptop.

Visa and Other Documentation 

You may contact travel specialists at the China Airlines Sydney office in case you wish to apply for a visa or prepare other necessary documents related to your travel. Make sure to gather all the significant details to proceed without any hassle. 

Other Services at China Airlines Office in Sydney

Apart from the services shared above, you may also get in touch with the team at the China Airlines Sydney office in case you face any other specific issues. You may also need to enroll in a loyalty program or any other promotional scheme operated by the airline. The team provides suggestions and customized solutions after examining your requirements.

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