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Emirates Melbourne Office in Australia

  •    Ground Floor, 257 Collins Street Melbourne, Victoria 3000
  •    +260 211 258 484
  •    Mon – Fri, 08:30 to 16:30 Sat, 08:30 to 12:00 Sun & Public Holidays, Closed
  •    https://www.emirates.com/us/english/
  •    security@emirates.com

The Emirates Melbourne Office provides all the major services you need to plan your air trip in a convenient manner. Contact travel professionals engaged at the Melbourne office and go ahead with enjoying the most-awaited journey. 

Avail services including flight booking and others associated as part of your journey with Emirates. No wonder whether it’s a vacation with family or you need to travel with your corporate team in a group, the professionals assist you after examining what you absolutely need. 

Office Location of Emirates, Melbourne

Ground Floor, 257 Collins Street Melbourne, Victoria 3000

Emirates Melbourne Office Contact Details

Email: security@emirates.com

Office Phone Number: +611 30 030 3777

Office Working Hours: Mon – Fri, 08:30 to 16:30 Sat, 08:30 to 12:00 Sun & Public Holidays, Closed

Map :

Emirates Melbourne Airport Office Information

Melbourne Airport, Melbourne Airport VIC 3045, Australia

Airport Phone Number: +61 3 9297 1600

Email: security@emirates.com

Working Hours: Everyday – 24hours

Emirates Head Office Address & Contact Details

Emirates Group Headquarters
PO Box 686, Dubai
United Arab Emirates

Official Website: https://www.emirates.com/us/english/

Head Office Phone Number: +971 600 555 555

Fax Number: 971 429 507 58

Email ID: media.relations@emirates.com

Get all the Emirates Offices information across the globe. 

Services Offered by the Emirates Melbourne Office in Australia

Go through the services described below.

Flight Reservation 

You can get in touch with experts working at the Emirates Melbourne Office if you need help reserving a flight. Share your concerns for selecting a flight based on a specific schedule, and the professionals help you accordingly. They also guide you about availing special schemes, if applicable. You must also obtain all the details about specific policies or guidelines issued by the airline.

Manage Reservation 

You can amend, modify, or manage your booking.  Should you need any assistance to modify the date, time, or route of your flight, choose another cabin class, post a request for a specific service to use on the flight etc., get in contact with the well-qualified staff at the Melbourne Office. Make sure to do this well in advance as there may be a time limit set by the airline till when you can edit your booking. 

Cancel Reservation 

You can get in touch with experts at the Melbourne office to cancel your reservation made with Emirates. Discuss all your concerns regarding rescheduling the flight, if required, requesting refund etc. 

Purchase Extra Baggage

You are advised to get in touch with experts at the Emirates Melbourne Office to confirm the baggage policy set by the airline. Should you need to take baggage including your hand luggage and/or checked bags more than the weight and size restrictions defined by the airline, you must purchase extra baggage. The team advises you with the best possible solution as per your requirements, and you need to pay the applicable charges.

Lost or Damaged Baggage 

You may register a complaint in case your baggage is not found at your destination airport. Even if you find it in a distorted state, you can speak to professionals at Melbourne Office for all the relevant help to submit a claim form.

Check-in Formalities  

Get in touch with office executives at Melbourne Office to seek information about the valid ID proof, documents, and certificates you need to show to check in at the airport for a Emirates flight. The team guides you with everything you must carry to the check-in desk. You can also obtain information about web/online and kiosk check-in. Once everything is cleared at the desk, you will be allowed to proceed ahead with your boarding pass. 

Travel with Pet or Service Animal 

Seek consultation from travel specialists posted at the Melbourne Office if you need to take your pet or a service animal (in case a passenger with disability travels) along on the flight. The team assists you in mentioning the requirement in your flight reservation so that the airline is notified in advance. You are recommended to abide by all the regulations or instructions defined by the airline in this regard. 

Flight Booking for Unaccompanied Minor 

You can book a flight for your minor child who needs to fly alone on a Emirates flight. Seek all the details from the Melbourne office experts and get a suitable booking done. Once this is done, the airline crew takes care of your child at the airport and also onboard. You may need to submit the required forms and certificates, as guided by the office team. 

Special Assistance Services by Emirates Melbourne Office

Special services may be requested for passengers with disabilities. Thus, you can contact the team at the Melbourne office to inform the airline about making arrangements for hearing aids, wheelchair, medical equipment, etc., for you at the airport or onboard. You may need to submit the relevant form and certificates, along with paying defined charges. 

Access Lounge 

If you wish to elevate your travel experience at the airport, you can avail lounge amenities at your airport. Speak to the team at the Emirates Melbourne Office to confirm the lounge access policy, per visit charges, available facilities, etc. You may also ask about the guest policy in case you wish to bring or invite a guest to the selected lounge at the airport. 

Visa Application Services

Contact the Emirates Melbourne Office experts to seek guidance on applying for a visa if you wish to travel on an international route. The team considers all your requirements and suggests the best possible way to get it all done easily. 

Promotional Offers 

If you wish to know about loyalty programs or special discount schemes run by Emirates, the office representatives guide you with all the crucial details. You can check and analyze all the available plans so as to choose the best one that aligns best with your needs and budget. 

Car Rental Services by Emirates Melbourne Office

If you wish to book a car or a vehicle to travel to your defined location from the destination airport, contact the team at the Emirates Melbourne Office. 


These are some of the important services that you may wish to avail. If you have any queries about your current reservation or would like to seek assistance on availing other services offered by Emirates, you may approach the friendly executives for the best advice.

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